Tula
Empowering Clean Beauty with Seamless Experience for Skincare Brand
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The Brand
Tula is a well-known skincare brand that offers probiotic-infused products aimed at improving skin health and radiance. Committed to clean beauty, Tula uses clinically tested ingredients to create solutions that nourish the skin, leveraging the power of probiotics and superfoods. The brand is popular for its transparent, results-driven approach and has gained a loyal customer base for its effective skincare products.
Visit Live Site01/
The Brand
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At a Glance
Successful Migration
Completed a seamless transition from WooCommerce to Shopify Plus for Tula's extensive product catalog and customer data.
10-Second Decrease in Average Load Time
Improved website performance significantly, enhancing user experience and engagement.
Higher Conversion Rate
Achieved a noticeable increase in conversions post-migration, thanks to optimized design and functionality.
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At a Glance
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The Challenge
Tula needed to migrate its ecommerce operations from WooCommerce to Shopify Plus to enhance the user experience, streamline backend processes, and support business growth. The primary challenge was managing the migration of extensive content, including product listings, category and subcategory structures, and customer data.
Additionally, Tula sought a comprehensive redesign of the sitemap, enhanced page designs, and conversion rate optimization (CRO) through heat mapping and user behavior analysis.
Additionally, Tula sought a comprehensive redesign of the sitemap, enhanced page designs, and conversion rate optimization (CRO) through heat mapping and user behavior analysis.
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What We Did
Our scope of work for Tula included the following key services:
Website Migration and 301 Redirects
We managed the complete migration of Tulaās website content from WooCommerce to Shopify Plus, including all product listings, categories, blogs, and historical data. To mitigate SEO risks, we implemented a thorough 301 redirect strategy to maintain search engine rankings. Using tools like Google Webmaster Tools and Shopifyās Transportr app, we mapped out and executed the redirects, ensuring minimal impact on search engine visibility.
Custom Design Development
We performed a pre-design analysis to identify areas for improvement using user interface and analytics insights. Based on this analysis, we provided custom designs for the new Shopify Plus platform, including redesigning the homepage, collection pages, product detail pages, and content pages. We provided two design revision rounds for Tula to ensure the output aligned with their brand vision and user expectations. Our goal was to create a visually cohesive and user-friendly experience that highlighted the unique aspects of Tulaās skincare products.
Conversion Rate Optimization (CRO)
To enhance user engagement and drive conversions, we installed heat mapping software and analyzed available analytics to identify opportunities for CRO. This allowed us to make data-driven decisions for optimizing the design and functionality of the website, ensuring an improved customer journey that maximized engagement and reduced bounce rates.
Custom Theme Development on Shopify Plus
After the design phase, we developed the custom pages and templates on Shopify Plus using HTML, CSS, and the Liquid templating language. This included coding custom page templates for the homepage, collection pages, product pages, and other core sections, ensuring mobile responsiveness and cross-browser compatibility.
Email Customization and Marketing Integration
We handled email customization using Klaviyo, creating custom email templates for customer engagement before, during, and after the purchase process. This included email sequences designed to onboard new customers, recover abandoned carts, and keep loyal customers engaged with personalized content. We also integrated Yotpo Reviews and set up basic Google Analytics for enhanced tracking and insight into customer behavior.
Store Setup and Backend Integration
We handled the Shopify store setup, including integrating a subscription payment model, setting up real-time shipping estimates, automated tax calculations, and promotional code functionality. Additionally, we set up the product tagging structure for SEO and site organization, ensuring that all products were categorized and tagged effectively to enhance discoverability.
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The Result
I head up a very lean ecommerce team at a new brand that relies on agency partners to grow. We've worked with all types of agencies -- some good, some not so good. The entire team is great. They helped us redesign and recode our entire site when we switched over to Shopify from WooCommerce. The dev team is fantastic. Of course there were some minor surprises (there always are), but the experience was overwhelmingly positive and virtually worry free. Most importantly, the migration was seamless for our customers; they experienced a new beautiful site and no glitches and bugs as we had feared. PowerCommerce was able to optimize our site so much that we experienced a 10-second decrease in average load time. This resulted in an immediate several point jump in our conversion rate. Their Design Team is a dream to work with. As a young brand, we are very opinionated when it comes to our aesthetic and assets. The team is very flexible and open-minded, and happy to follow our lead or lead the charge depending on the project. They work very quickly and are great at keeping projects on track. Overall, our team is very happy with PowerCommerce and we highly recommend them!
- Tula Team
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Next Steps
We continue to work with Tula on the following initiatives:
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Ongoing Design Updates and CRO
We are focusing on further optimizing the site design by analyzing user behavior and performing A/B tests on key landing pages to maximize conversion rates.
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Personalized Customer Experiences
We are collaborating with Tula to enhance personalized features across the site, such as product recommendations and tailored user flows to improve engagement.
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Advanced Marketing Automation
We are integrating more advanced marketing automation tools to improve customer segmentation and personalization, ultimately driving higher customer lifetime value.
Empowering Skincare Journeys Through a Modern Digital Experience
Through our partnership with Tula, we have successfully migrated their ecommerce platform to Shopify Plus, developed a new custom design, and provided ongoing support for their CRO and marketing needs. By leveraging advanced user behavior analysis and delivering a fully custom Shopify Plus store, we have helped Tula create an engaging digital experience that aligns with their brand values and customer expectations.
Moving forward, our continued collaboration will help Tula further enhance their customer experience, increase online sales, and maintain their position as a leading skincare brand in the clean beauty industry. By staying customer-focused and data-driven, Tula is well-positioned to continue delivering transformative skincare products to an ever-growing audience.
Written by Renka
Community Manager
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