

Vtex to Welcart
Migrating your store from Vtex to Welcart might seem daunting, but with proper planning and the right tools, it's a smooth process. Follow this step-by-step guide to ensure a successful transition.
Schedule a callStep-by-Step Migration Guide: VTEX to Welcart migration guide
Step 1: Assess Current VTEX Store Structure
In this first step, we will analyze the existing structure of your VTEX store to identify all components that need to be migrated, ensuring a comprehensive understanding of data, configurations, and integrations.
Step 2: Backup Your VTEX Store Data
Backing up your existing data is essential before initiating the migration process to prevent data loss and ensure that you have a restore point if necessary.
Step 3: Set Up Your Welcart Environment
In this step, we will prepare the Welcart environment for the migration, ensuring that it is configured correctly to receive data from VTEX.
Step 4: Migrate Product Data to Welcart
Now that the Welcart environment is ready, we will begin the migration process by importing product data from VTEX.
Step 5: Migrate Customer Data to Welcart
Next, we will migrate customer data from VTEX to Welcart, ensuring that all customer accounts and order histories are accurately transferred.
Step 6: Migrate Order History to Welcart
In this step, we will ensure the migration of all order history from VTEX so that customer services and order tracking remain uninterrupted.
Step 7: Finalize Store Settings and Go Live
In the final step, we will finalize the configurations, review the entire migration process, and prepare the store for launch.
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Step 1: Assess Current VTEX Store Structure
The initial step in our migration journey is to thoroughly assess the current structure of your VTEX store. This involves a detailed examination of various components, including product catalogs, customer data, order history, and any custom configurations that may have been implemented.
Understanding your store's architecture is critical as it sets the foundation for a successful migration to Welcart. We will document the existing setup, which includes:
- Product Data: Export your product listings, including titles, descriptions, prices, categories, and any associated media files (images, videos).
- Customer Data: Collect all customer information, such as names, emails, addresses, order histories, and account details to facilitate a smooth transition.
- Order History: Ensure that all past orders are accurately documented so that customer service and order tracking can continue seamlessly.
- Custom Integrations: Identify any third-party services or APIs that your store relies on, including payment gateways and shipping solutions.
- Site Configuration: Note any specific settings, including tax configurations, shipping methods, and promotional rules that are currently in place.
To conduct this assessment, we may utilize tools like data export functions within VTEX, spreadsheets for organization, and any custom scripts that can help pull data efficiently. This preparation will enable us to ensure that none of your critical information is lost during the migration process and that your new Welcart store is set up for success from day one.

Step 2: Backup Your VTEX Store Data
Before we proceed with the actual migration to Welcart, it is crucial to create a comprehensive backup of all your data from the VTEX platform. This backup will serve as a safety net, allowing us to restore your original store if any issues arise during the migration process.
The backup process should include the following components:
- Database Backup: Utilize VTEX's export tools or database management systems to export all relevant databases, including products, customers, orders, and any custom tables. Make sure to maintain the integrity of foreign key relationships between tables.
- Media Files: Download all images, videos, and other multimedia files associated with your products and content. Organize these files in a structured manner to facilitate easy re-uploading to Welcart.
- Configuration Files: Document and export any configuration settings, such as custom scripts, tax rates, currency settings, and shipping methods. This documentation will help replicate your current setup in Welcart.
- Custom Code: If you have implemented any custom code or third-party integrations, ensure that you also back up these scripts and configurations, as they may need to be re-integrated with the new platform.
After completing the backup, it is advisable to store it in a secure location (such as cloud storage or an external hard drive) to prevent any accidental loss. This step is vital to ensure that we can revert to the original state if the migration encounters any unforeseen complications.

Step 3: Set Up Your Welcart Environment
With a complete backup of your VTEX store in hand, the next step is to set up your Welcart environment. This involves creating a new Welcart instance and configuring it to align with your business model and operational requirements.
Here's a breakdown of the actions we need to take:
- Hosting Setup: Choose a reliable hosting provider for your Welcart store. Ensure that the hosting plan meets the scalability requirements of your business and provides adequate resources to handle expected traffic.
- Install Welcart: Follow the official installation guide to set up Welcart on your server. This typically involves uploading the Welcart files, configuring the database connection, and running the installation script.
- Basic Configuration: After installation, we will access the Welcart dashboard and perform basic configurations such as setting up your store name, currency, and language preferences. It's also important to configure payment gateways and shipping methods to match your previous setup.
- Theme Selection: Choose a suitable theme for your new store. Welcart offers various customizable themes that can provide a fresh look while maintaining brand identity. Select a theme that aligns with your business vision and customize it as necessary.
Once the initial setup is complete, we will conduct a test run to ensure that everything is working correctly. This includes checking the responsiveness of the website, testing payment gateways, and confirming that all configurations are in place before we import data from VTEX.

Step 4: Migrate Product Data to Welcart
With your Welcart environment fully set up, we are ready to migrate product data from your VTEX store. This step involves importing all product listings, including descriptions, prices, images, and categorization into the new platform. Here’s how we will proceed:
Follow these detailed steps:
- Data Format Preparation: Ensure that the product data exported from VTEX is in a compatible format for Welcart. Typically, this involves converting data into CSV or XML formats that Welcart can easily process.
- Importing Products: Utilize the Welcart import feature to upload product data. Welcart provides a user-friendly interface for importing products, where you can map fields from your CSV/XML file to corresponding fields in the Welcart product database.
- Image Upload: Import product images by uploading them to the media library in Welcart. Make sure that the images are linked correctly to the respective products during the import process to ensure they display correctly on your new online store.
- Category Setup: Recreate product categories in Welcart to match those from VTEX. This organization is crucial for maintaining a structured shopping experience for customers.
- Review Product Data: After importing, conduct a thorough review of the product data. Check for inconsistencies, missing information, or formatting errors. This review is essential to ensure that your product listings appear accurately on the Welcart storefront.
By the end of this step, we should have all products successfully migrated, ready for the next phase of the migration process.

Step 5: Migrate Customer Data to Welcart
Following the successful migration of your product data, the next critical step is to migrate customer data from VTEX to Welcart. This will ensure that your customers can log in to their accounts seamlessly and continue their shopping experience without interruption.
Here’s how we will accomplish this:
- Export Customer Data: From your VTEX dashboard, export all customer data, including account details, order histories, and any saved addresses. Ensure that the data is properly formatted for import into Welcart.
- Data Cleaning: Prior to importing, review the exported customer data for any duplicates, inaccuracies, or outdated information. Clean the data to ensure a smooth transition.
- Importing Customers: Use the customer import feature within Welcart to upload the cleaned customer data. This typically involves mapping fields such as name, email, password, and address to the corresponding fields in Welcart.
- Verifying Data Integrity: After the import is complete, verify that all customer accounts have been created successfully. Check that order histories are intact and linked to the correct customer profiles. This verification step is crucial to avoid any disruptions in service.
- Communicate with Customers: Inform your customers about the migration process and any potential changes they may experience, such as a new login interface or changes to their account settings. It's essential to maintain transparency to foster customer trust during this transition.
By the end of this step, all customer data should be effectively migrated, enabling them to access their accounts on Welcart.

Step 6: Migrate Order History to Welcart
Having successfully migrated both product and customer data, the next step involves migrating the order history from VTEX to Welcart. This is crucial for maintaining continuity in customer service and ensuring that all past transactions are accurately recorded.
To accomplish this, we will follow these detailed steps:
- Export Order Data: From your VTEX dashboard, export all relevant order history data. This should include customer information related to each order, items purchased, order status, and transaction dates.
- Data Format Review: Ensure that the exported order data is in a format compatible with Welcart. This may involve converting the data into CSV or XML formats.
- Importing Orders: Use the order import functionality within Welcart to upload your order history data. Map the fields correctly to ensure that each order is associated with the correct customer and product details.
- Validation: Post-import, it's essential to verify that all orders are migrated correctly. Check for discrepancies, such as missing order details or incorrect order statuses. This validation process will help identify any issues early.
- Customer Communication: Notify customers that their order history has been successfully migrated and that they can view their past purchases in their accounts. This communication enhances customer trust and satisfaction.
Once this step is complete, we will have an accurate migration of order history, ensuring that your customers can track their past transactions effectively.

Step 7: Finalize Store Settings and Go Live
The last step in our migration from VTEX to Welcart involves finalizing all store settings and preparing your newly migrated store for launch. This ensures that everything is functioning correctly and provides a seamless experience for your customers.
Here are the key actions we will undertake in this step:
- Configure Store Settings: Review and adjust the store settings in Welcart, including tax rates, shipping methods, and payment gateway configurations. Ensure that these settings align with your previous VTEX configurations.
- SEO Considerations: Optimize your store for search engines by setting up redirects from old URLs to new ones, ensuring that you do not lose any SEO value in the transition. Verify that all meta tags, titles, and descriptions are correctly configured in Welcart.
- Testing: Conduct extensive testing of the entire store, including the checkout process, customer login, product searches, and any custom functionalities. This testing phase is critical to identify and resolve any issues before going live.
- Training Staff: Ensure that your staff is trained on the new Welcart platform, providing them with the necessary resources and documentation to operate effectively.
- Go Live: Once everything has been reviewed and tested, it’s time to officially launch your Welcart store. Announce the launch to your customers, highlighting any new features or improvements.
With all these steps completed, your store is now fully operational on the Welcart platform, and you are ready to start serving your customers with a renewed online shopping experience!

Power Your Step - Get in Touch
If you're looking to migrate your ecommerce platform from VTEX to Welcart, we at PowerCommerce are here to help! With over 15 years of industry expertise and a customer-centric approach, we ensure that your migration is seamless, efficient, and tailored to your specific needs.
Our team of experts is ready to provide you with cutting-edge, scalable solutions that drive conversion and optimize storefront performance. To get started or to learn more about our services, please reach out to us:
- Visit our contact page.
- Call us directly at 800-099-9090.
- Email us at info@powercommerce.com.
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