

Tray commerce to Thinkific
Migrating your store from Tray commerce to Thinkific might seem daunting, but with proper planning and the right tools, it's a smooth process. Follow this step-by-step guide to ensure a successful transition.
Schedule a callStep-by-Step Migration Guide: Tray Commerce to Thinkific Migration Guide
Step 1: Prepare Your Tray Commerce Store for Migration
In this initial step, we will focus on gathering all necessary data and ensuring your Tray Commerce store is ready for the migration process to Thinkific.
Step 2: Set Up Your Thinkific Account
This step involves creating and configuring your Thinkific account to match your e-learning goals and branding.
Step 3: Export Data from Tray Commerce
In this step, we will export all necessary data from Tray Commerce to prepare for import into Thinkific.
Step 4: Prepare Data for Import into Thinkific
In this step, we will format and prepare the exported data to ensure a smooth import process into Thinkific.
Step 5: Import Data into Thinkific
Now it's time to import your prepared data into Thinkific, ensuring all products and customers are accurately set up.
Step 6: Set Up Course Features and Customizations in Thinkific
After importing, we will enhance your courses with features and customizations to optimize the learning experience.
Step 7: Test Your Courses and Finalize Your Thinkific Setup
In the final setup stage, we will conduct thorough testing of your courses to ensure they are ready for launch.
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Step 1: Prepare Your Tray Commerce Store for Migration
Before embarking on the migration journey from Tray Commerce to Thinkific, we must first ensure that your current online store is adequately prepared. This step is crucial for a seamless transition, as it involves backing up your existing data and verifying its integrity. Proper preparation will help us avoid any data loss or complications during the migration process.
The first task is to conduct a comprehensive audit of your Tray Commerce store. This audit should include:
- Identifying Data Types: Catalog all the data that needs migration. This typically includes product information, customer data, order history, and any associated content such as images or videos.
- Backing Up Data: Create a complete backup of your store’s data. Use Tray Commerce’s export function to download product lists, customer information, and other relevant data in CSV or Excel format. It’s essential to keep this backup secure as it serves as a safeguard in case of any unforeseen issues during migration.
- Reviewing Business Processes: Document your current business processes in Tray Commerce. This includes sales, inventory management, and customer interaction methods. Understanding these processes will help you replicate them or optimize them in Thinkific.
Additionally, consider the customization options you currently utilize in Tray Commerce. Take note of any specific themes, plugins, or configurations that enhance your store's functionality. This information will be beneficial when setting up your Thinkific account, as you may want to replicate similar features and designs.
Finally, ensure that you have administrative access to your Tray Commerce account, as well as any integration keys or API details that may be required during the migration process.

Step 2: Set Up Your Thinkific Account
Once your Tray Commerce store is prepared, the next step is to set up your Thinkific account. This platform is where you will build and manage your online courses, so a thorough configuration is crucial for your success.
Begin by visiting Thinkific’s website and signing up for your account. Choose a plan that meets your needs--Thinkific offers several pricing tiers, including a free plan that provides access to essential features.
After registration, follow these steps to configure your account:
- Complete Your Profile: Fill in your profile information, including your business name, logo, and contact details. These elements will be visible to your students, so ensure they reflect your brand accurately.
- Choose a Custom Domain: If you have a domain name for your e-learning business, you can set it up in Thinkific. This step enhances your branding by providing a seamless experience for your students.
- Set Your Course Structure: Utilize the drag-and-drop course builder to outline the structure of your courses. Organize content into chapters and lessons, and decide on the types of media you’ll include (videos, PDFs, quizzes, etc.).
- Configure Payment Settings: Set up your payment processing options. Thinkific supports various payment gateways, including Stripe and PayPal. Make sure to configure these settings according to your business model.
Lastly, familiarize yourself with the Thinkific dashboard. It is user-friendly and will allow you to manage your courses, students, and analytics effectively.

Step 3: Export Data from Tray Commerce
Having set up your Thinkific account, the next step is to export your data from Tray Commerce. This process is crucial for transferring your existing customer and product information to Thinkific.
Follow these steps to export your data:
- Log into your Tray Commerce account: Navigate to the admin panel where you manage your store.
- Access Data Export Options: Look for the data export feature, which is typically located under the 'Settings' or 'Tools' menu. In Tray Commerce, you should find options to export product data, customer data, and order history.
- Select Data Types: Choose the types of data you wish to export. For a complete migration, ensure that you select all relevant categories, including:
- Product listings (titles, descriptions, prices, images)
- Customer information (names, emails, purchase history)
- Shipping details (addresses, tracking numbers)
- Export Data: After selecting your data types, initiate the export process. Tray Commerce will generate files in CSV or Excel format that contain your selected data. Download these files and save them securely.
Once the export is complete, review the files to ensure all necessary data has been captured accurately. This verification is essential to avoid missing critical information during the import process into Thinkific.

Step 4: Prepare Data for Import into Thinkific
With your data successfully exported from Tray Commerce, the next step is to prepare it for import into Thinkific. This involves formatting the data to match Thinkific’s import requirements, ensuring a seamless transition.
Follow these steps to prepare your data:
- Open Exported Files: Use a spreadsheet application (such as Microsoft Excel or Google Sheets) to open the CSV files you exported from Tray Commerce.
- Review Data Structure: Examine the columns and ensure they align with Thinkific's data import structure. This includes checking for:
- Correct column headings (e.g., 'Product Title', 'Description', 'Price')
- Consistent data formatting (e.g., date formats, currency symbols)
- Removal of any unnecessary columns that Thinkific does not require for course creation.
- Clean Up Data: Remove duplicates and correct any discrepancies in the data. Ensure that customer emails are valid and that product details are complete.
- Save Changes: Once the data has been formatted and cleaned, save the files in CSV format. It’s essential to keep a backup of the original files before making any changes.
Having prepared your data, you’re now ready to import it into Thinkific smoothly.

Step 5: Import Data into Thinkific
The next step in the migration process is to import your prepared data into Thinkific. This step is critical as it transfers all the necessary information into your new platform.
To successfully import your data, follow these steps:
- Log into Thinkific: Access your Thinkific account and navigate to the admin dashboard.
- Go to Course Management: Click on the 'Courses' tab to access the course creation section.
- Import Courses: Look for an option to import courses, typically found in the course management area. Select 'Import' and choose the CSV files you prepared earlier.
- Map Data Fields: During the import process, Thinkific may prompt you to map the fields from your CSV to the corresponding fields in its system. Ensure that each piece of data is accurately matched to avoid errors.
- Review & Confirm: After mapping, review the data import summary provided by Thinkific. Confirm that all details are correct before proceeding with the import.
- Start the Import: Initiate the import process. Depending on the amount of data, this may take some time. Monitor the progress and ensure no errors occur during the import.
Once the import is complete, verify that all courses and customer data have been accurately transferred. Check the course content, pricing, and customer information to ensure everything looks correct.

Step 6: Set Up Course Features and Customizations in Thinkific
Now that your data has been imported into Thinkific, the next step is to enhance your courses with features and customizations. This is an essential phase where we can leverage Thinkific’s capabilities to create an engaging and effective learning environment.
Follow these steps to set up your course features:
- Access Course Builder: Navigate to the course builder section of your Thinkific dashboard. Select each course you imported to customize its features.
- Add Course Content: Use the drag-and-drop interface to arrange lessons and modules. You can add various content types such as videos, quizzes, articles, and downloadable materials. This flexibility allows you to cater to different learning styles.
- Set Pricing Options: Define your course pricing structure. Thinkific allows you to set one-time payments, membership options, or subscription plans. Ensure that the pricing model aligns with your business strategy.
- Enable Certificates: If you plan to award certificates upon course completion, activate this feature. Customize the design of your certificates to reflect your branding.
- Integrate Payment Gateways: Ensure that your payment settings are configured correctly. Test the payment process to guarantee a smooth checkout experience for your students.
After these enhancements, your courses will be better positioned to provide value to your students and improve engagement.

Step 7: Test Your Courses and Finalize Your Thinkific Setup
Before officially launching your courses on Thinkific, it’s vital to conduct thorough testing to ensure everything functions correctly. This step will help identify any issues that could hinder the learning experience for your students.
Follow these steps for effective testing:
- Preview Courses: Use the course preview feature in Thinkific to review each course from a student’s perspective. Ensure that all content displays correctly and that navigation between modules is seamless.
- Test Payment Processes: Conduct test transactions to verify that payment gateways are functioning as expected. Check for any errors during the checkout process and confirm that students receive the appropriate notifications.
- Check Course Access: Ensure that students can access the courses they’ve enrolled in. Test different user scenarios, such as enrolling in a course with a discount code or accessing a free course.
- Gather Feedback: If possible, invite a small group of trusted individuals to test your courses and provide feedback. This input can highlight areas for improvement that you might have missed.
- Finalize Settings: Review all course settings, including pricing, enrollment options, and communication settings. Ensure everything is configured according to your preferences.
Once you have completed testing and made any necessary adjustments, you will be ready to launch your courses to the public!

Power Your Step - Get in Touch
At PowerCommerce, we understand that migrating your ecommerce platform can seem daunting, but you don’t have to navigate this journey alone. Our team of experts is here to assist you every step of the way, ensuring a seamless transition from Tray Commerce to Thinkific.
Whether you have questions about the migration process, need help with data transfer, or require guidance on optimizing your new Thinkific setup, we are just a click away. Here’s how you can reach out to us:
- Visit our Contact Page to fill out our online form.
- Call us directly at 800-099-9090.
- Send us an email at info@powercommerce.com.
Don’t hesitate to reach out! Let’s power your ecommerce success together with our innovative solutions and dedicated support.
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