Mirakl to Bigcommerce

Step 1: Assess Your Current Mirakl Marketplace Setup

Before commencing the migration from Mirakl to BigCommerce, it is vital to assess your current Mirakl setup comprehensively. This step is essential as it allows us to understand all aspects of your marketplace, identify the necessary data for migration, and ensure that nothing critical is left behind.

The assessment involves reviewing various components of your Mirakl marketplace, including:

• Product Catalog: Analyze the types of products currently listed, their attributes, and categories.
• Seller Information: Document details about the sellers operating within your marketplace, including their product listings and sales data.
• Order History: Gather records of past orders, including customer information, transaction details, and fulfillment statuses.
• Customer Database: Review customer accounts, preferences, and any loyalty programs associated with them.

By meticulously evaluating these elements, we can create a comprehensive migration plan that aligns with your business goals. This assessment will help us prioritize data migration, ensuring that critical components are smoothly transitioned to BigCommerce.

Additionally, during this assessment phase, we will also identify any custom tools or plugins in use that may require adaptation or replacement in the BigCommerce environment. It is crucial to ensure compatibility and functionality post-migration.

Consider documenting how products are categorized and any unique attributes that may need mapping to BigCommerce’s system. This preparation will facilitate a seamless transition and minimize disruptions during the migration process.

Step 2: Backup Your Data

Once we have assessed your marketplace setup, the next critical step is to back up all pertinent data from your Mirakl account. This process is essential to safeguard against any unforeseen issues during the migration process.

To perform a comprehensive backup, we recommend the following:

• Export Product Data: Use the Mirakl export functionality to download a complete list of products, including descriptions, images, pricing, and inventory levels.
• Export Seller Information: Create a separate export for all seller accounts, detailing their product listings, performance metrics, and contact information.
• Export Order History: Download all historical order data, which should include customer information, purchase dates, and order statuses.
• Export Customer Data: Ensure that you have a full list of customer accounts, including their purchase history and any loyalty or discount programs they are part of.

Backing up this data can be done through Mirakl’s dashboard, where you can find export options for each data type. After exporting, verify the integrity of the backups by checking that all files are complete and accessible.

It is advisable to store these backups in a secure location, such as an encrypted cloud storage service or an external hard drive. This ensures that you have reliable access to your data if any issues arise during the migration process.

Step 3: Prepare Your BigCommerce Account

With your Mirakl data safely backed up, the next step is to prepare your BigCommerce account. This involves creating your account, selecting the appropriate plan, and configuring the basic settings that will support your migration.

Here are the key tasks we should undertake:

• Create a BigCommerce Account: If you haven't already, sign up for a BigCommerce account. Choose a plan that suits your business needs; consider factors like expected sales volume, product listings, and additional features you may need.
• Configure Basic Settings: Set up your store’s basic information, including the store name, URL, and contact details. This information is crucial for customer interactions and branding.
• Select a Theme: Choose a theme that reflects your brand's identity. BigCommerce offers a wide range of customizable themes that can be adjusted to match your existing branding.
• Install Essential Apps: Identify and install any necessary apps from the BigCommerce app marketplace that will enhance your store's functionality. This may include apps for SEO, marketing, inventory management, and analytics.

After completing these tasks, we’ll ensure that your BigCommerce account is ready to accept data and provide a seamless shopping experience for your customers. It's important to familiarize yourself with the BigCommerce dashboard, as this will be your primary tool for managing your online store.

Step 4: Map Data Fields Between Mirakl and BigCommerce

Before migrating your data, we must establish a clear mapping of data fields between Mirakl and BigCommerce. This step is vital to ensure that all relevant information is accurately transferred and displayed in the new platform.

The mapping process involves:

• Identifying Corresponding Fields: Review the exported data from Mirakl and identify how each field corresponds to BigCommerce’s data structure. For example, product names, descriptions, prices, categories, and tags must all have their equivalents in BigCommerce.
• Defining Custom Attributes: If your Mirakl products have unique attributes that do not have a direct match in BigCommerce, determine how to handle these. You might need to create custom fields in BigCommerce to accommodate this information.
• Establishing Category Hierarchy: Review the category structure from Mirakl and determine how it will translate into the BigCommerce category system. This might include creating new categories or adjusting existing ones to fit your product offerings.
• Preparing for Variants: If your products have variants (e.g., size, color), ensure that these are correctly mapped to BigCommerce’s variant framework, maintaining consistency for customer selection.

By thoroughly mapping out these data fields, we minimize the risk of data loss or misrepresentation during the migration. It is recommended to document this mapping process in a spreadsheet for easy reference during the actual migration.

Step 5: Execute the Data Migration

With the mapping completed, we can now proceed to execute the actual data migration from Mirakl to BigCommerce. This step requires careful execution to ensure that all data is accurately transferred and functional in the new platform.

The migration process generally includes the following steps:

• Data Import via BigCommerce: Utilize BigCommerce’s built-in import tools or APIs to begin the data transfer. This can often be done through CSV files or direct integrations depending on the complexity of your data.
• Monitor the Migration: During the migration process, closely monitor for any errors or issues that may arise. BigCommerce may provide logs or feedback on any data that was skipped or failed to import.
• Validate Imported Data: Once the migration is complete, we need to validate that all data has been transferred correctly. Check that product listings display accurately, customer information is intact, and order histories reflect what was present in Mirakl.
• Resolve Any Issues: Address any discrepancies or issues immediately. This may involve re-importing certain data sets or manually correcting entries that did not transfer as expected.

Executing this migration with precision is critical to ensuring a smooth transition and maintaining customer trust. It is advisable to conduct this migration during off-peak hours to minimize any potential disruptions to your service.

Step 6: Configure Your BigCommerce Store Settings

With all your data successfully migrated to BigCommerce, the next step is to configure your store settings to ensure optimal functionality and user experience. This includes adjusting settings that affect how your store operates and how customers interact with it.

Key configurations to consider include:

• Payment Gateways: Set up the payment methods you wish to offer customers. BigCommerce provides integration with various payment processors, including PayPal, Stripe, and others. Ensure that the payment methods you choose are enabled and functioning correctly.
• Shipping Options: Configure your shipping settings to reflect the methods and rates you want to provide. This includes setting up shipping zones, carrier accounts, and any specific shipping rules based on product categories.
• Tax Settings: Set up tax rates according to your business requirements. BigCommerce allows you to configure tax rules based on location, so ensure these are aligned with where you do business.
• Store Policies: Create and publish store policies, including return policies, privacy policies, and terms of service. Having these clearly stated can enhance customer trust and satisfaction.

Once these settings are configured, perform a thorough review of your store’s functionality. This includes testing the checkout process, ensuring that product pages display correctly, and verifying that all integrations are working as intended.

Step 7: Test Your New BigCommerce Store

Once your store settings are configured, it is essential to conduct thorough testing to ensure that everything functions correctly after migration. This testing phase is crucial for identifying any issues that may impact the customer experience and ensuring a smooth operation.

Here’s how to effectively test your BigCommerce store:

• Review Product Listings: Check that all products are correctly displayed, including images, descriptions, pricing, and variants. Ensure that all information matches what was present in Mirakl.
• Test the Checkout Process: Perform test transactions to verify that the checkout process works seamlessly, including payment processing, shipping calculations, and order confirmations.
• Verify Customer Accounts: If you migrated customer data, ensure that customers can log in to their accounts and access their order histories and saved information without issues.
• Check Integrations: Validate that any third-party integrations (such as email marketing tools, analytics, or inventory management systems) are functioning as expected.
• Conduct User Acceptance Testing: Involve team members or select customers to navigate the site and provide feedback on usability and functionality.

By rigorously testing your BigCommerce store, we can address any issues before launching to the public, ensuring that customers have a positive experience from day one.

Power Your Step - Get in Touch

At PowerCommerce, we understand the complexities involved in migrating your marketplace from Mirakl to BigCommerce. Our team of experts is here to guide you through every step of the process, ensuring a smooth and efficient transition.

Get in touch with us today:

1. Visit our contact page: https://powercommerce.com/contact
2. Call us directly at 800-099-9090
3. Email us at info@powercommerce.com

Let us help you achieve your ecommerce goals with our tailored migration solutions. Trust PowerCommerce to power your step towards a successful online store!