

Lightspeed to Shoper
Migrating your store from Lightspeed to Shoper might seem daunting, but with proper planning and the right tools, it's a smooth process. Follow this step-by-step guide to ensure a successful transition.
Schedule a callStep-by-Step Migration Guide: Lightspeed to Shoper migration guide
Step 1: Pre-Migration Planning
In this initial stage, we will outline the importance of pre-migration planning for a successful transition from Lightspeed to Shoper, including the critical components to consider and the necessary preparations.
Step 2: Data Export from Lightspeed
In this step, we will focus on how to efficiently export your data from Lightspeed, covering types of data to export and the specific processes for each.
Step 3: Data Preparation and Editing
After exporting data from Lightspeed, we will prepare and edit the CSV files to meet Shoper's import specifications, ensuring data integrity and compatibility.
Step 4: Importing Data into Shoper
In this step, we will guide you through the process of importing the prepared data into Shoper, ensuring each data type is correctly mapped and imported.
Step 5: Setting Up Storefront Customization
After importing data into Shoper, we will focus on customizing the storefront to align with your brand's identity and create an engaging customer experience.
Step 6: Payment and Shipping Setup
In this step, we will guide you through configuring payment methods and shipping options in Shoper to ensure a smooth transaction process for your customers.
Step 7: Post-Migration Review and Optimization
In this final preparatory step, we will conduct a thorough review of the migrated store, optimizing settings and identifying areas for further enhancement.
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Step 1: Pre-Migration Planning
Before initiating the migration process from Lightspeed to Shoper, careful planning is crucial to ensure a smooth transition. This step involves evaluating your current ecommerce setup, defining your migration goals, and determining the scope of the data to be transferred. By taking the time to plan effectively, we can minimize potential disruptions and ensure that all vital data is accounted for.
We recommend forming a project team that will oversee the migration process. This team typically includes a project manager, data specialist, and IT support. Each member should be well-versed in their respective roles to facilitate a collaborative effort.
- Define Migration Goals: Clearly articulate what you aim to achieve with the migration, such as improved user experience, enhanced performance, or lower operational costs.
- Identify Data Types: Determine which types of data--such as products, customers, orders, and content--need to be migrated.
- Backup Existing Data: Perform a full backup of your existing Lightspeed store data to safeguard against any potential data loss during the migration.
- Review Current Content: Evaluate your current content in Lightspeed and decide which elements are essential to retain and which can be discarded.
By establishing a solid foundation in this pre-migration phase, we can set the stage for a successful transition to Shoper, ensuring that we have all necessary resources and strategies in place.

Step 2: Data Export from Lightspeed
Once we have established our migration plan, the next step is to export all relevant data from Lightspeed. This process involves extracting various data types, such as products, customers, and order history, into CSV files that can be easily imported into Shoper.
We will follow these steps for a comprehensive data export:
- Export Product Data: Navigate to the Lightspeed admin panel, go to Catalog > Products, and select Export List. Save the file as
LightspeedProductDownload.csv
. - Export Customer Data: In the Lightspeed admin, go to Customers > Customers, and click on Export List. Save this file as
LightspeedCustomerDownload.csv
. - Export Order History: Navigate to Sell > Sales History and select Export List. Save the order history as
LightspeedOrdersDownload.csv
.
It is critical to ensure that the export formats are compatible with Shoper’s import requirements. We recommend verifying the exported files to ensure all necessary data fields are included and correctly formatted.

Step 3: Data Preparation and Editing
Once we have exported the necessary data from Lightspeed, the next step involves preparing and editing these CSV files to ensure they align with Shoper’s import requirements. Proper formatting and data integrity are critical to a successful migration.
We will follow these guidelines:
- Review Data Structure: Open the exported CSV files in a spreadsheet application like Microsoft Excel or Google Sheets. Verify that the column headers match the import requirements of Shoper. Common fields include product name, SKU, price, quantity, and customer details.
- Edit Product Data: Remove any unnecessary fields and ensure all required fields are populated. For instance, if certain products have missing images or descriptions, add this information before proceeding.
- Standardize Data Formats: Ensure that all data formats are consistent. For example, price fields should be numeric without currency symbols, and date formats should be standardized.
- Save Cleaned Data Files: After making the necessary edits, save the files in CSV format, ensuring they are named appropriately for easy identification during the import process.
By meticulously preparing our data, we can mitigate errors during the import phase, which will contribute to a seamless transition to Shoper.

Step 4: Importing Data into Shoper
With our data prepared and formatted according to Shoper’s specifications, we can now move on to the actual import process. This step is crucial, as it involves transferring all our carefully curated data into the new platform.
To import data into Shoper, we will follow these steps:
- Access the Shoper Admin Panel: Log into your Shoper account and navigate to the admin panel.
- Go to Import Section: Locate the Import feature, typically found under the Settings or Products menu.
- Upload CSV Files: Choose the prepared product, customer, and order CSV files you saved earlier. For each file, follow the prompts to upload and validate the data.
- Mapping Data Fields: During the import process, you'll be prompted to map the fields in your CSV files to the corresponding fields in Shoper. Ensure each column is matched correctly to avoid data inconsistencies.
- Start the Import: Once mapping is complete, initiate the import process. Monitor the progress and address any errors that might occur. Shoper may provide error logs to guide you in correcting issues.
Upon completion, review the imported data to confirm that all products, customers, and order histories have been transferred accurately. This verification step is crucial to ensure no data is lost in the process.

Step 5: Setting Up Storefront Customization
After successfully importing our data into Shoper, the next vital step is customizing the storefront to reflect our brand identity. An attractive and functional storefront can significantly enhance customer experience and drive conversions.
We will follow these guidelines:
- Select a Theme: Choose from Shoper’s extensive library of themes that resonate with your brand’s aesthetics. Preview various themes to find one that aligns with your vision.
- Customize Layout: Use Shoper’s drag-and-drop functionality to arrange elements on your homepage, such as banners, product categories, and promotional sections. Ensure the layout is intuitive and user-friendly.
- Add Branding Elements: Incorporate your logo, brand colors, and fonts to create a cohesive look. Ensure all branding elements align with your overall marketing strategy.
- Optimize for Mobile: Ensure that your storefront is optimized for mobile devices. Test the mobile responsiveness to guarantee a seamless experience across different devices.
- Set Up Navigation: Create clear and concise navigation that helps customers easily find products and information. Consider dropdown menus or breadcrumb trails to enhance user experience.
A well-designed storefront not only attracts customers but also encourages them to explore and make purchases, thereby increasing conversion rates.

Step 6: Payment and Shipping Setup
With our storefront customized, the next critical aspect is setting up payment methods and shipping options in Shoper. Ensuring that customers have easy and secure options for payment and shipping is essential for a successful ecommerce operation.
We will follow these steps:
- Configure Payment Methods: Navigate to the Payments section in the Shoper admin panel. Select the preferred payment gateways you wish to offer, such as credit cards, PayPal, or other local payment options. Follow the instructions to integrate these gateways with your store.
- Set Up Shipping Options: Go to the Shipping section and define your shipping methods. You can offer various options based on speed, cost, or delivery service. Ensure to include free shipping thresholds if applicable.
- Calculate Shipping Rates: Configure shipping rates based on weight, dimensions, or flat rates. Make sure to test these calculations to ensure they are accurate and competitive.
- Set Up Taxes: Ensure that you comply with local tax regulations by configuring tax rates based on the regions you are selling to. Shoper allows you to set up automatic tax calculations.
- Test Transactions: Perform test transactions to verify that the payment and shipping processes work seamlessly. This is crucial to ensuring a smooth customer experience.
By properly configuring payment and shipping, we ensure that our customers can complete their purchases without any hitches, enhancing overall satisfaction.

Step 7: Post-Migration Review and Optimization
After setting up the payment and shipping options, it’s important to conduct a thorough post-migration review of our Shoper store. This step allows us to identify any areas that may require adjustment or optimization to enhance performance and user experience.
We will follow these steps:
- Review Data Integrity: Check all imported data for accuracy. Verify that products, customer details, and order histories are correctly represented.
- Optimize SEO Settings: Update meta titles, descriptions, and keywords for products and pages to enhance search engine visibility. Use Shoper’s built-in SEO tools to assist with this.
- Monitor Site Performance: Use analytics tools to monitor site performance metrics, such as load times and bounce rates. Identify any issues that may affect user experience.
- Conduct User Testing: Invite a group of users to navigate the site and provide feedback on their experience. This can highlight areas for improvement.
- Set Up Ongoing Analytics: Ensure that analytics tracking is set up to monitor sales, traffic, and user behavior moving forward. This data will be vital for making informed decisions.
By performing a comprehensive review and optimization, we can ensure that our new Shoper store is not only functional but also positioned for growth and success in the competitive ecommerce landscape.

Power Your Step - Get in Touch
Are you prepared to take your ecommerce business to the next level by migrating from Lightspeed to Shoper? Our team at PowerCommerce is here to help you every step of the way. With over 15 years of experience in ecommerce migrations, we understand the complexities involved and can ensure a smooth transition.
Contact us today to discuss your migration needs and how we can assist you in optimizing your new Shoper store. Our customer-centric approach, combined with our commitment to integrity and data-driven decision-making, will empower your brand for growth.
- Visit our contact page to fill out our form.
- Call us directly at 800-099-9090.
- Email us at info@powercommerce.com for inquiries.
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