

Bigcommerce to Sana commerce
Migrating your store from Bigcommerce to Sana commerce might seem daunting, but with proper planning and the right tools, it's a smooth process. Follow this step-by-step guide to ensure a successful transition.
Schedule a callStep-by-Step Migration Guide: BigCommerce to Sana Commerce migration guide
Step 1: Assessing Your Current BigCommerce Setup
In this step, we evaluate your existing BigCommerce store to identify all elements that need to be migrated, including product data, customer information, and order history.
Step 2: Preparing for Data Migration
Preparation is key. In this step, we ensure that all data is cleaned and formatted correctly for a smooth transition to Sana Commerce.
Step 3: Setting Up Your Sana Commerce Environment
In this step, we create and configure your new Sana Commerce account, ensuring that all settings align with your business needs.
Step 4: Importing Your Data to Sana Commerce
With the new environment set up, we now proceed to import the prepared data into your Sana Commerce platform.
Step 5: Testing Your New Sana Commerce Store
Testing is critical. In this step, we ensure that all functionalities are working as intended and that the user experience is seamless.
Step 6: Finalizing Your Store Settings
In this step, we finalize all store settings, ensuring that everything from payment gateways to shipping options is correctly configured.
Step 7: Launching Your Sana Commerce Store
The final step involves launching your new Sana Commerce store and communicating the change to your customers.
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Step 1: Assessing Your Current BigCommerce Setup
Before initiating the migration from BigCommerce to Sana Commerce, it is crucial to conduct a comprehensive assessment of your current BigCommerce setup. This entails a detailed inventory of all data types, including products, customers, orders, and any other critical information.
Start by logging into your BigCommerce dashboard and navigate to the relevant sections to gather data. Here’s a structured approach:
- Export Product Data: Go to the Products section in BigCommerce. Use the export function to create a CSV file that includes all product details like SKUs, descriptions, prices, and inventory levels. This file will be vital for importing into Sana Commerce.
- Customer Data: Access the Customers section and export customer data, including names, email addresses, order histories, and any segmentation tags you may have applied.
- Order History: Export past order data from the Orders section. This data helps maintain continuity for customer service and reference.
This assessment phase ensures that we have a clear understanding of the scope of the migration, allowing us to develop a tailored migration plan that addresses all necessary components.

Step 2: Preparing for Data Migration
Once you have exported all necessary data from your BigCommerce store, the next step involves preparing this data for migration to Sana Commerce. This stage is crucial to ensure that the transition is seamless and minimizes any potential data integrity issues.
Follow these steps:
- Data Cleaning: Review the exported CSV files for any inconsistencies or inaccuracies. Remove duplicate entries, ensure that product SKUs are unique, and check for any missing information.
- Formatting Data: Ensure that the columns in your CSV files match the data structure required by Sana Commerce. This may involve renaming columns, adjusting formats (like dates and prices), and ensuring that product categories are correctly aligned with Sana’s taxonomy.
- Backup Your Data: Always maintain a backup of your original data in case of any issues during the migration process. This allows you to restore your data if necessary.
Taking these preparatory measures will significantly enhance the accuracy and efficiency of your migration, ensuring that all necessary data is correctly formatted and ready for import into Sana Commerce.

Step 3: Setting Up Your Sana Commerce Environment
With your data now cleaned and prepared, it’s time to set up your new Sana Commerce environment. This step involves creating your account and configuring the essential settings to align with your business operations.
Here’s how to proceed:
- Create Your Sana Commerce Account: Visit the Sana Commerce website and sign up for a new account. Follow the prompts to complete registration.
- Configure Basic Settings: Once your account is set up, navigate to the admin panel. Configure the basic settings, including:
- Store Information: Input your business name, logo, and contact information.
- Currency and Tax Settings: Set up your preferred currency and tax rates applicable to your products.
- Shipping Options: Configure shipping methods and rates that you will offer to your customers.
- Integrate with ERP: If applicable, set up the integration with your existing ERP system. This integration is vital for synchronizing inventory and order management.
By configuring these settings, you establish a solid foundation for your new store, ensuring that it operates smoothly once your data is migrated.

Step 4: Importing Your Data to Sana Commerce
Having set up your Sana Commerce environment, the next crucial step is to import the prepared data from your BigCommerce store into your new platform. This process is essential for populating your new store with the relevant data necessary for operation.
Follow these steps to import your data:
- Access the Import Tool: In your Sana Commerce admin panel, navigate to the data import tool. This feature is designed to facilitate the bulk import of products, customers, and orders.
- Upload CSV Files: Select the CSV files you previously prepared for import. Ensure that these files are correctly formatted according to the specifications provided by Sana Commerce.
- Map Data Fields: During the import process, you will need to map the columns in your CSV files to the corresponding fields in Sana Commerce. This step is crucial for ensuring that data is imported correctly.
- Run the Import: Start the import process and monitor its progress. Ensure there are no errors during the import. If any errors occur, troubleshoot them based on the error messages provided.
Once the import process is complete, review the imported data in your Sana Commerce store to confirm that all products, customers, and orders have been accurately transferred.

Step 5: Testing Your New Sana Commerce Store
After importing your data, it is imperative to conduct thorough testing of your new Sana Commerce store. This phase aims to ensure that all functionalities work as intended and that the user experience is seamless.
Here’s how to effectively test your store:
- Product Functionality: Check to ensure that all products display correctly, including images, descriptions, and pricing. Test the functionality of product options and variations.
- Checkout Process: Simulate purchases using test accounts to validate the entire checkout process. Ensure that all payment methods function correctly and that order confirmations are sent to customers.
- ERP Integration: If you have integrated with an ERP system, test the synchronization of data between the two platforms. Validate that inventory levels and orders are accurately reflected in both systems.
- User Experience: Navigate through the store as a customer would. Check for ease of navigation, load times, and overall user experience.
By thoroughly testing your store, you can identify and rectify any issues before launching your new Sana Commerce platform, ensuring a smooth transition for your customers.

Step 6: Finalizing Your Store Settings
With testing completed and any necessary adjustments made, the next step involves finalizing all settings within your Sana Commerce store. This ensures that your store is fully operational and ready for customer transactions.
Follow these steps to finalize your settings:
- Payment Gateway Configuration: Ensure that all payment gateways are properly configured and tested. Check transaction settings and confirm with your payment processor that everything is in order.
- Shipping Settings: Revisit your shipping settings to ensure that shipping options and rates are correctly established. Test shipping calculations based on different product weights and destinations.
- Tax Settings: Verify that the tax settings are accurate and reflect your business requirements. Conduct test transactions to ensure taxes are applied correctly during checkout.
- Promotions and Discounts: If applicable, set up any promotional offers or discounts you plan to run. Ensure that these are tested to confirm they apply correctly during the checkout process.
Finalizing these settings will prepare your store for the official launch, ensuring that all operational aspects are in place for a successful customer experience.

Step 7: Launching Your Sana Commerce Store
Having completed all previous steps, you are now ready to launch your new Sana Commerce store. This step is crucial as it marks the transition from BigCommerce to your new platform and requires careful planning to ensure a successful launch.
Here’s how to effectively launch your store:
- Schedule the Launch: Choose an optimal time for launching your store, ideally during off-peak hours to minimize potential disruptions. Inform your team of the launch date to ensure everyone is prepared.
- Redirect Domain: If your domain is hosted elsewhere, update your domain settings to point to the new Sana Commerce store. Ensure that all necessary redirects are in place to guide customers to the correct URLs.
- Communicate with Customers: Notify your existing customers about the migration and launch of the new store. Use email newsletters, social media, and your website to inform them about any new features or benefits.
- Monitor Performance: After launching, closely monitor your store’s performance. Use analytics tools to track user behavior, sales trends, and other key metrics. Be prepared to address any immediate concerns that arise.
By carefully executing the launch process, you can ensure a smooth transition for your customers and set the stage for future growth on your new Sana Commerce platform.

Power Your Step - Get in Touch
Are you ready to take the next step in your ecommerce journey? At PowerCommerce, we understand the intricacies involved in migrating from BigCommerce to Sana Commerce. Our team of experts is equipped to ensure a seamless transition while minimizing downtime and maximizing performance.
Contact us today to power your migration:
- Visit our contact form to get started.
- Call us at 800-099-9090 for immediate assistance.
- Email us at info@powercommerce.com for inquiries or to schedule a consultation.
Let us help you achieve a successful migration with our customer-centric approach and commitment to integrity. Your ecommerce success is our priority!
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