Bigcommerce to Miva merchant

Step 1: Evaluate Your Current Setup

Before initiating the migration from BigCommerce to Miva Merchant, it is essential to thoroughly evaluate your current store setup. This phase serves as the foundation for a successful migration by identifying the specific components that will need to be transferred.

First, we need to categorize the data to be migrated, which typically includes:

• Products: Details such as names, descriptions, SKUs, prices, and inventory levels.
• Customers: Information including names, emails, addresses, and order history.
• Orders: Past transactions that may include payment statuses, shipping information, and order notes.
• Content: Blog posts, pages, and any static content that enhances user experience.
• Customizations: Any specific settings or modifications made to the BigCommerce theme or checkout processes.

We recommend creating a comprehensive inventory list of all these elements. This will not only facilitate tracking during the migration process but also ensure that no critical data is overlooked.

Additionally, it is crucial to discuss with your team any specific functionalities you wish to replicate in Miva Merchant. This could involve advanced customizations or third-party integrations important for your business operations.

Step 2: Backup Your BigCommerce Store Data

Backing up your existing BigCommerce store data is an indispensable step before beginning the migration to Miva Merchant. This precaution protects you from potential data loss and allows you to restore your store to its pre-migration state if necessary.

To create a backup, follow these steps:

• Export Products: In your BigCommerce dashboard, navigate to Products > Export. Choose the format (CSV recommended) and download the product data.
• Export Customers: Go to Customers > Export and perform a similar export to save customer information.
• Export Orders: Access Orders > Export to retrieve historical order data.
• Backup Content: Manually copy any essential content, such as blog posts or additional pages, by copying text and images into a document.

Once all data is exported, store the files securely, and confirm that you have successfully captured all necessary components. This backup will serve as a safety net throughout the migration process.

Step 3: Set Up Your Miva Merchant Store

After backing up your BigCommerce store, the next step involves setting up your new Miva Merchant store. This process includes creating your account and configuring the basic settings tailored for your business.

To set up your Miva Merchant store, follow these steps:

• Sign Up: Go to the Miva Merchant website and create a new account. Choose the plan that best fits your business size and needs.
• Initial Configuration: Once your account is created, log in to the Miva Merchant Admin Panel. Configure your store settings by navigating to Settings and filling in essential information such as your store name, address, and contact details.
• Choose a Theme: Select a theme that reflects your branding. Miva Merchant provides various customizable themes to choose from. Ensure that the selected theme aligns with your business aesthetics.
• Payment and Shipping Setup: Configure payment gateways and shipping methods in the Configuration section. Miva Merchant supports various options, so choose those that best suit your operational requirements.

After these steps, your Miva Merchant store will be ready for data import, laying the groundwork for a successful migration.

Step 4: Migrate Your Products

With your Miva Merchant store set up, we can now focus on migrating your product data from BigCommerce. This step is crucial as it ensures that your customers can access all product information in the new store.

To migrate your products, take the following actions:

1. Prepare Product Data: Clean and format your exported product data from BigCommerce. Ensure all required fields in Miva Merchant are populated, such as product names, SKUs, prices, and descriptions.
2. Use Miva's Import Tool: Miva Merchant includes an import tool within the Admin Panel. Navigate to Products > Import and choose the appropriate CSV file containing your product data.
3. Map Fields: During the import process, you will be prompted to map the fields from your CSV to the corresponding fields in Miva Merchant. Ensure that each field aligns correctly to avoid data discrepancies.
4. Run the Import: Initiate the import process. Miva will notify you once the process is complete, allowing you to review any errors or issues that may need addressing.

Post-import, it is essential to review your product listings in Miva Merchant to ensure that all data has been accurately transferred and that product images display correctly.

Step 5: Migrate Customer Data

After successfully migrating your products, the next step is to transfer customer data from BigCommerce to Miva Merchant. Retaining customer information is vital for maintaining relationships and supporting future transactions.

To migrate your customer data, follow these steps:

1. Prepare Customer Data: Format the customer CSV file exported from BigCommerce. Ensure that all necessary fields, such as names, emails, addresses, and any custom fields, are included.
2. Access Miva's Import Tool: In the Miva Merchant Admin Panel, navigate to Customers > Import to begin the import process.
3. Field Mapping: As with the product import, map the fields from your customer data CSV to the corresponding fields in Miva Merchant to ensure accuracy during the import.
4. Run the Import: Start the import process for customer data. After completion, double-check for any errors or discrepancies in the imported information.

Once imported, validate that customer accounts are active and that past orders are properly linked to their profiles, ensuring a seamless transition for your customers.

Step 6: Migrate Order History

With customer data successfully migrated, we now focus on transferring order history. This step is crucial for maintaining the integrity of past transactions and providing customers with access to their previous orders in Miva Merchant.

To migrate order history, follow these procedures:

1. Export Order Data: Ensure that your order data CSV from BigCommerce is correctly formatted and includes all necessary fields such as order IDs, customer details, product details, quantities, and statuses.
2. Import Orders into Miva: Access the Orders section in Miva Merchant’s Admin Panel and utilize the import tool to upload your order data CSV.
3. Map Order Fields: Accurately map each field from the CSV to the corresponding fields in Miva Merchant. Pay special attention to order IDs and customer associations.
4. Run the Import: Execute the import process and monitor for any errors. Once completed, review the order history within Miva to ensure all data has migrated correctly.

Post-migration, it is critical to ensure that customers can view their past order histories seamlessly, thus maintaining trust and transparency.

Step 7: Finalize Migration and Test Functionality

After migrating all critical data, it is essential to conduct a comprehensive review and testing phase to ensure that your new Miva Merchant store functions correctly and that all data has been accurately transferred.

To finalize your migration, follow these steps:

1. Review All Data: Go through products, customers, and orders to verify that all information is accurate and complete. Check for missing images, incorrect pricing, or data mismatches.
2. Test Store Functionality: Conduct thorough testing of your store’s functionality, including:
• Product search and filtering capabilities
• Checkout process and payment gateways
• Customer account logins and order history access
• Shipping options and rates
3. Check for Errors: Use Miva Merchant’s built-in tools to check for errors in configurations or data. Resolve any issues promptly to ensure a smooth customer experience.
4. Launch Your Store: Once testing is complete and everything functions as expected, launch your Miva Merchant store and inform your customers of the transition.

This final step ensures that your new store is ready for business and provides a seamless experience for your customers.

Power Your Step - Get in Touch

If you are looking to migrate your store from BigCommerce to Miva Merchant, we at PowerCommerce are here to help. Our extensive experience and commitment to excellence ensure that your migration will be smooth and successful.

To get started, simply follow these steps:

1. Visit our contact form to fill out your details.
2. Call us directly at 800-099-9090 for immediate assistance.
3. Send us an email at info@powercommerce.com with your inquiries or migration needs.

At PowerCommerce, we pride ourselves on offering innovative, scalable solutions tailored to your business needs. Let us partner with you to achieve your eCommerce goals!